Service
At Allfax, we believe service is more than simply making sure your network printers, copiers, MFP's and fax machines are up and running. We believe in providing that "Little Something Extra" every time you contact Allfax. Our certified technicians do not just 'fix" equipment; they strive to offer customized solutions that ensure your entire operation is running at optimal levels.
All service technicians receive ongoing, comprehensive training from our own factory-certified instructors.
Every technician has access to our parts and supply inventory to get the job done quickly.
Our average response time on "down" calls is two hours.
Our friendly dispatchers and in-house technicians are happy to help trouble-shoot over the phone and via secure online connections.
We offer repair estimates and provide warranty service for most major brands of document imaging hardware.
Our "loaner" program is available at little or no charge.