Service

At Allfax, we believe service is more than simply making sure your network printers, copiers, MFP’s and fax machines are up and running. We believe in providing that “Little Something Extra” every time you contact Allfax. Our certified technicians do not just ‘fix” equipment; they strive to offer customized solutions that ensure your entire operation is running at optimal levels.
  • All service technicians receive ongoing, comprehensive training from our own factory-certified instructors.
  • Every technician has access to our parts and supply inventory to get the job done quickly.
  • Our average response time on “down” calls is two hours.
  • Our friendly dispatchers and in-house technicians are happy to help trouble-shoot over the phone and via secure online connections.
  • We offer repair estimates and provide warranty service for most major brands of document imaging hardware.
  • Our “loaner” program is available at little or no charge.
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stone insurance
"Just the attitude, the attitude is a little something extra. They’re there to please. There’s the difference right there and they’ve stuck by that since day one."
Robert Stone
Vice President, Stone Insurance
Troy R Keller
"Having the proper team to help me service my client’s needs as well as the proper equipment that I have gotten through Allfax has really helped me grow my business."
Troy Keller
Troy R Keller APLC
crescent trucks
"It helps us to do our work a lot quicker, and as far as the print and the quality it helps the process. We are saving money, an average of about fifty-five hundred a year."

Mario Wentzell
Business Manager, Crescent Ford Trucks